Governance & Trust

Privacy Policy

Last updated: June 2026

Bioma respects the privacy of all individuals who access its website, contact the company, or interact with its content, services, and digital platforms.

This Policy explains how we collect, use, store, and protect personal data, in accordance with the Brazilian General Data Protection Law — LGPD.

1. Data we may collect

We may collect information provided directly by you, such as:

• name
• email
• phone
• company
• job title
• messages sent via forms, email, or other contact channels

We may also collect technical browsing information, such as:

• IP address
• browser type
• device used
• pages visited
• date, time, and browsing duration
• statistical data obtained via cookies and analytics tools

2. How we use data

We use personal data to:

• respond to messages, inquiries, and proposals
• maintain institutional or commercial contact
• improve website browsing experience
• understand our content performance
• protect our systems and digital channels
• comply with legal and regulatory obligations

Bioma does not sell personal data.

3. Data sharing

Bioma may share personal data only when necessary, with:

• hosting, technology, data analytics, and communication providers
• partners involved in delivering contracted services
• legal, accounting, or administrative advisors
• public authorities, when legally required or ordered

Sharing will always be limited to what is necessary for the stated purpose.

4. Storage and security

We adopt technical and administrative measures to protect personal data against unauthorized access, loss, alteration, misuse, or improper disclosure.

Data is retained only for as long as necessary to fulfill the purposes described in this Policy, unless a legal obligation requires a longer retention period.

5. Data subject rights

Under the LGPD, you may request:

• confirmation of data processing
• access to your personal data
• correction of incomplete or outdated data
• anonymization, blocking, or deletion of unnecessary data
• data portability, when applicable
• information about sharing
• withdrawal of consent, when that is the legal basis used

6. Changes

This Policy may be updated to reflect legal, technological, or operational changes. The most recent version will always be available on this page.

Cookie Policy

Last updated: June 2026

Bioma's website uses cookies and similar technologies to improve navigation, analyze performance, and understand how our content is accessed.

1. What are cookies

Cookies are small files stored in the browser or device of the user while browsing a website.

2. Types of cookies we may use

3. Managing cookies

You can block, delete, or disable cookies directly in your browser settings.

Disabling some cookies may affect certain website features.

Terms of Use

Last updated: June 2026

By accessing Bioma's website, you agree to these Terms of Use.

1. Website use

The content of this website is for institutional, informational, and commercial purposes. Users agree to use the website ethically, lawfully, and in accordance with these Terms.

2. Intellectual property

Texts, images, videos, trademarks, visual identities, interfaces, methodologies, technologies, case studies, and other content presented on the website belong to Bioma or are used with authorization.

Reproduction, distribution, adaptation, or commercial use of any content without prior authorization is prohibited.

3. Case studies and third-party brands

Bioma may present projects, clients, partners, and brands in its portfolio for institutional, historical, or demonstrative purposes, respecting applicable contracts, authorizations, and confidentiality limits.

4. External links

The website may contain links to third-party pages. Bioma is not responsible for the content, policies, or practices of external websites.

5. Limitation of liability

Bioma seeks to keep website information up to date and accurate, but does not guarantee the complete absence of errors, interruptions, or temporary unavailability.

6. Changes

These Terms may be updated at any time. The current version will always be available on this page.

Code of Ethics and Conduct

Last updated: June 2026

Bioma operates based on three core principles: narrative, credibility, and content technology.

This Code guides our conduct in relationships with clients, partners, suppliers, public institutions, collaborators, and society.

1. Integrity

We conduct our activities ethically, transparently, and responsibly, respecting laws, contracts, and commitments made.

2. Credibility

Bioma recognizes that communication demands responsibility. We strive to produce consistent, verifiable content appropriate to each client and audience context.

3. Institutional relationships

We maintain professional relationships with public and private clients, without offering, promising, or accepting undue advantages of any kind.

4. Confidentiality

Strategic information, documents, data, briefings, scripts, campaigns, and client materials are treated with discretion and care.

5. Intellectual property

We respect copyrights, licenses, trademarks, images, voices, works, creative references, and other intellectual assets used in our projects.

6. Responsible use of technology

We use digital technologies and artificial intelligence as support tools for content creation, production, adaptation, and scaling — always with editorial responsibility and human oversight.

7. Conflicts of interest

Situations that may compromise independence, impartiality, or trust in professional relationships must be disclosed and addressed transparently.

Compliance

Last updated: June 2026

Bioma's Compliance Policy establishes basic commitments to integrity, legal compliance, and good practices in its activities.

1. Commitment

Bioma commits to operating in accordance with Brazilian legislation, contractual standards, ethical principles, and good governance practices.

2. Relationship with public authorities

In interactions with public bodies, government entities, state-owned companies, or public officials, Bioma adopts a technical, transparent, and institutional approach.

We do not admit improper payments, favoritism, gifts, promises, or advantages that may influence decisions.

3. Hiring and suppliers

We seek to work with suppliers and partners aligned with the principles established in our Responsible Procurement Policy, prioritizing ethics, legal compliance, respect for human rights, information security, and social and environmental responsibility.

4. Fraud and corruption prevention

Bioma does not tolerate corruption, fraud, bribery, money laundering, document forgery, undisclosed conflicts of interest, or any unlawful conduct.

5. Data protection

Personal data processing must comply with the LGPD, the stated purpose, the necessity of use, and information security.

6. Reporting irregularities

Suspicious situations, conflicts of interest, or questions about ethical conduct may be communicated directly to Bioma management through official channels.

Responsible AI Use

Last updated: June 2026

Bioma uses artificial intelligence as a support tool for content creation, research, production, adaptation, organization, and distribution.

Technology expands our production capacity, but does not replace human responsibility, creative direction, editorial curation, or commitment to credibility.

1. Human Driven · Technology Assisted

Artificial intelligence is used as assistance. Strategic, creative, and editorial direction remains human.

2. Human oversight

Content generated, adapted, or supported by AI must undergo human review before publication or final delivery.

3. Credibility and context

We seek to avoid using AI to produce misleading, decontextualized, discriminatory, or factually inaccurate content.

4. Data protection

Sensitive, confidential, or strategic client information must not be entered into AI tools without prior security assessment, authorization, or adequate contractual basis.

5. Copyright

AI use must respect copyrights, image rights, trademarks, voices, protected works, and applicable contracts.

6. Transparency

When relevant to the project, Bioma may disclose the use of AI in creation, adaptation, prototyping, automation, or content production processes.

7. Editorial responsibility

Bioma assumes responsibility for the content it delivers, regardless of the tools used in its production process.

Copyright

Last updated: June 2026

All content available on Bioma's website is protected by copyright, trademarks, image rights, and other intellectual property laws.

1. Bioma's content

Texts, images, videos, interfaces, methodologies, presentations, graphic materials, projects, technologies, concepts, and other content produced by Bioma may not be copied, reproduced, or used without authorization.

2. Client and partner content

Case studies, trademarks, images, and third-party materials presented on the website are used for institutional, demonstrative, or portfolio purposes, respecting applicable contracts and authorizations.

3. Unauthorized use

Using website content for commercial, promotional, editorial, or institutional purposes without prior written authorization is prohibited.

4. Requests

Requests for authorization to use content must be sent through Bioma's official channels.

Information Security

Last updated: June 2026

Bioma adopts good practices to protect its own information and that of clients, partners, and suppliers.

1. Objective

This Policy guides the secure handling of institutional, commercial, creative, technical, and strategic information.

2. Measures adopted

Bioma seeks to apply measures compatible with its operations, including:

• access control to files and systems
• use of passwords and permissions
• backups and archive organization
• care in document sharing
• personal data protection
• confidentiality in client projects

3. Confidential information

Non-public information received from clients, partners, or suppliers is considered confidential, including briefings, strategies, documents, campaigns, scripts, data, proposals, and materials under development.

4. Collaborator and partner responsibility

People involved in Bioma's projects must handle information with discretion, responsibility, and respect for contractual and legal obligations.

5. Incidents

If a security incident or unauthorized access to information is identified, Bioma will adopt proportional measures for containment, analysis, and communication, as applicable.

Equal Opportunities and Non-Discrimination

Last updated: June 2026

Bioma promotes a work environment based on respect, diversity, and equal opportunities.

We do not tolerate any form of discrimination, harassment, or unequal treatment based on race, color, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, social status, or any other characteristic protected by applicable law.

Decisions related to hiring, compensation, professional development, and career opportunities are based on skills, merit, and role requirements.

We expect collaborators, suppliers, partners, and service providers to act in accordance with these same principles.

Inclusion and Accessibility

Last updated: June 2026

Bioma seeks to promote accessibility and equal participation for people with disabilities in its activities and professional relationships.

Whenever reasonably possible, we adopt measures to eliminate barriers and provide accommodations suited to the needs of collaborators, candidates, clients, suppliers, and visitors.

In communication projects, we seek to incorporate accessibility features — such as subtitles, Brazilian Sign Language (Libras) interpretation, audio description, and other formats — when compatible with project objectives and contractually provided for.

Accommodation requests are evaluated individually and handled confidentially.

Responsible Procurement

Last updated: June 2026

Bioma seeks to establish responsible, transparent, and ethical commercial relationships throughout its supply chain.

Whenever possible, we seek to work with suppliers and partners who share principles compatible with our values, including:

• compliance with applicable law
• business integrity and ethics
• respect for human rights
• combating child labor and forced labor
• data protection and confidentiality
• environmental responsibility
• promotion of diversity, inclusion, and accessibility

Supplier selection considers technical criteria, quality, reliability, legal compliance, and long-term relationship.

Governance

The policies described on this page are periodically reviewed to reflect legal changes, international best practices, and the evolution of Bioma's activities. Questions, suggestions, or communications related to privacy, ethics, compliance, accessibility, copyright, information security, or other governance topics may be sent to: